An SMM panel is a shop for social media marketing services. You add funds to your account, choose a service, paste the link you want it delivered to, and the panel places and tracks the order for you.

Open New Order, pick a category and then a service. Paste the link to the post or profile, enter a quantity within the service's minimum and maximum, and the charge is worked out and shown before you confirm.

The charge is taken from your account balance when the order is created, so the balance has to cover it first. Every service's rate per 1000, minimum, maximum and average delivery time are listed on the Services page.

• Pending - the order has been created and is waiting to start.
• Processing - it has been accepted and is being prepared.
• In progress - delivery has started. The Start count and Remains columns show where it is.
• Completed - the full quantity was delivered.
• Partial - only part of it could be delivered. The undelivered part is refunded to your balance automatically and the order's charge is reduced to what was actually delivered.
• Canceled - nothing was delivered. The full charge is refunded to your balance automatically.

Sometimes. A Cancel button appears on the order in your Orders list when the service it was placed on allows cancellation and the order has not gone too far to stop. Pressing it sends a cancellation request rather than cancelling instantly.

If the cancellation goes through, the order is marked Canceled and the charge returns to your account balance.

Refill tops an order back up if the count drops after delivery. A Refill button appears on the order when the service supports it - not every service does, and the ones that do say so on the Services page.

Requests appear on the Refill page with their own status, so you can see whether one is pending, in progress or done.

Drip-Feed splits one order into several smaller ones delivered over time, instead of all at once.

You give it a quantity per run, how many runs you want, and the interval between runs in minutes. 100 x 10 runs every 1440 minutes is 100 a day for ten days. The charge is the quantity multiplied by the number of runs, and it is taken up front.

A subscription watches a profile and orders automatically when that profile posts something new, so you do not have to come back and place an order each time.

You set how many posts it should cover, the minimum and maximum quantity per post, a delay before it starts after a post appears, and the date it expires.

Mass Order places several orders in one go. Put one order on each line, in this shape:

service_id | link | quantity

For example:

1 | https://instagram.com/p/abc | 1000
7 | https://youtube.com/watch?v=xyz | 500

Each line is validated and charged as its own order, so one bad line does not stop the rest.

Yes. The API page carries the endpoint, your API key and the full request and response format.

It supports placing an order, checking a single order's status or several at once, listing services, reading your balance, requesting a refill and checking a refill's status, and requesting cancellation. Your key is on the API page and can be regenerated there if it is ever exposed.

Open Add Funds and choose one of the payment methods this panel has enabled. Your balance is credited once the payment is confirmed - for most methods that is immediate, and for ones that need a manual check it is once it has been reviewed.

If you have a coupon code, enter it on the Add Funds page and the bonus is applied to the top-up.

Cancelled and partial orders are refunded to your account balance automatically, as described above, and you can spend that balance on anything else on the panel.

Money that has already been added to your balance is not sent back to the card or wallet it came from, and completed orders are not refunded. The full position is in the Terms.

A child panel is your own panel, on your own domain, selling the services from this one at prices you set. You point your domain's nameservers at us, order it from the Child Panel page, and it runs on its own admin with its own customers.

It renews monthly at the price shown on that page.

The Promotion page gives you a referral link. Anyone who signs up through it is tied to your account, and you earn a percentage of what they spend. The rate and the minimum payout are shown on the same page.

Commission builds up as your referrals' orders complete. Once you are over the minimum you can request a payout, which moves it to your account balance.

Yes - Transfer Funds sends part of your balance to another account on this panel. You need that account's username, and the amount has to be within the minimum and maximum shown on the page. A transfer fee may apply; the page says so when it does.

Transfers are immediate and cannot be reversed, so check the username first.

Prices are held in the panel's own currency. If you pick a different one in your account or in the switcher, every price and charge is converted for display at the current rate and shown with a ~ in front of it.

Your balance and your orders are still held in the panel's currency - the conversion is for reading, not a second wallet.

Account has two-factor authentication: switch it on and a code is emailed to you each time you sign in. The same page lets you change your email and password, and shows where you are signed in so you can end a session you do not recognise.

You can also connect Telegram or WhatsApp there to get order updates and ticket replies as messages.

Open a ticket from the Tickets page and include the order ID. Replies arrive there, and by email - or on Telegram or WhatsApp if you have connected either.

Before opening one, it is worth checking the order's status: Partial and Canceled orders have already refunded themselves, and an order that is In progress may simply not have finished yet. Each service's average delivery time is on the Services page.